Returns + Exchanges

***We've extended our return window for the holiday gifting period.

Orders placed between 9th November and 24th December will have until the 14th January to initiate a return or exchange***

If you need to return or exchange something, you'll have 21 days from the date you received your order to notify us that you wish to return it.

We offer a self service returns portal that will enable you to process your return in a simple manner. If you're in the UK you'll be able to use the portal to create a Royal Mail returns label or ship it back yourself. 

If you're shipping from outside the UK then we also have a self service returns portal, but your label option will differ depending upon where you are. 

Please note for made to order items, we are only able to offer an exchange or store credit.

For our full returns policy please click here.